Need to know
Residents contacted the ECHO after finding the front of a pillar box removed
Everything you need to know:
- Numerous postboxes across Merseyside have been temporarily put out of action with their fronts removed and the structures wrapped in cling film.
- Royal Mail has confirmed these units are being upgraded to a new “automated system” as part of a national rollout of 3,500 modernised postboxes.
- The new design includes a dedicated drawer that allows customers to send and return small, pre-labelled parcels via a postbox for the first time.
- These updated “postboxes of the future” will be equipped with solar panels to power their internal systems.
- The modernised units include a built-in scanner to process parcel labels.
- Despite the digital upgrades and parcel features, the new boxes will still include a traditional slot so residents can continue to post letters as normal.
- A Woolton resident welcomed the move, saying the ability to drop off parcels at a postbox will help reduce “massive queues” inside the local Post Office branch.
- Royal Mail said these upgrades are intended to complement its existing services, which include home collections, lockers, and customer service points.
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