Home / Royal Mail / Expedia slow to react when hotel premises don’t live up to promises (San Francisco Chronicle)

Expedia slow to react when hotel premises don’t live up to promises (San Francisco Chronicle)

Q: I have two problems with Expedia that I was hoping you could help me sort out. I booked a stay at an all-inclusive hotel in Cancun called the Royal. We paid extra specifically for a corner suite, which, according to advertising on the resort’s site and…

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