Five-day-a-week Jersey postal service is a priority – survey

She said: “We know it was a service appreciated by islanders – Royal Mail funded 80% of the plane, which they cancelled, following a public consultation.

“We can’t afford to pay for a dedicated replacement on our own, and still offer islanders a service at an affordable single price to anywhere in the UK.”

Ms Thomas also said the service was “committed to a five-day-a-week delivery service of letters and parcels”.

Of the 3,991 people who responded, 62% rated sending post to the UK as satisfactory to very good and 25% said consistency of delivery time was a key priority.

In April, the service had placed GPS trackers inside mail in a bid to find out the cause of postal delays.

Ms Thomas said the company knew there was “work to do”.

“We’re committed to improving customers experience and our on-island service, and will continue to invest in our infrastructure,” she said.