Scammers are impersonating Royal Mail staff and putting notes through doors saying that they couldn’t deliver a package.
The note includes a QR code that you are asked to scan to rebook the delivery, saying that if you do not, the package will be returned to the sender.
The QR code leads to a malicious website using Royal Mail branding which asks you to enter personal and payment details.
Amid this issue, officers have issued some guidance on how to avoid being a victim.
People should never scan a QR code from an unfamiliar or unexpected source.
If the message appears to have been sent by a company or organisation, visit their legitimate website to make a payment or update details rather than scanning a code.
Royal Mail and other legitimate parcel delivery services will never contact you unexpectedly to ask for personal or payment details.
If you’re concerned that a text or email may be a scam, you can visit https://orlo.uk/xPWy0 to check if the barcode/tracking number provided is correct.