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Postal service intelligence provider International Post Corporation (IPC) has released its Global Postal Industry Report 2021, finding a €19.3bn (US$21.7bn) growth in parcel revenue as a result of the Covid-19 pandemic.
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On aggregate, total global postal industry revenue reached €442.6bn (US$499.5bn) in 2020, up €20.5bn (US$23.1bn) on 2019 results. The pandemic drove industry growth away from mail revenue and toward parcels; while parcel revenue rose by €19.3bn (US$21.7bn), mail revenue fell €6.1bn (US$6.8bn). Across the 53 posts analyzed, revenue increased by 1.4% on average, down from 5.5% a year earlier. However, social distancing and other pandemic-related challenges pressured profitability.
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