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AN ANGRY mum has blasted McDonald’s after an email was sent out by mistake telling her a limited edition milkshake flavour was returning.
Emily posted grabs from the correspondence on Facebook yesterday, jokingly adding “kids are crying now”.
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She was seemingly planning a birthday party for her child at the fast food restaurant and was excited to receive an email from character Grimace.
He informed her his popular blueberry and vanilla-flavoured Grimace Shake would be available despite being discontinued in the UK on September 3.
It said: “Yoo, Emily – it’s Grimaceeee!!
“I’m gatecraaashing the birthday celebrations to bring youuu my Grimace Shake – so tryy it this week!!!”
READ MORE MCDONALD’S NEWS
The email was signed off with: “Luv from Grimace.”
However, Emily then received a second more generic email from McDonald’s, saying: “Oops! We are sorry to confirm that the Grimace Shake is sadly not back.
“We apologise for any disappointment caused, and hope to bring it back to the menu at some point in the future.”
Have you suffered a similar company message mishap? Email ryan.merrifield@thesun.co.uk
Other McDonald’s lovers said in the comments to Emily’s post that they also received the “oops” email.
However, one person provided some hope, saying: “My daughter works for McDonald’s and it is coming, she showed me the promo stuff.”
The Sun was told by a McDonald’s source the Grimace email was, in fact, “sent by mistake and went widely”, with an inquiry launched to understand what happened.
It is unclear if the flavour is returning, however.
The Grimace Shake was first sold in the US from June 11 to July last year to celebrate the 52nd birthday of the milkshake-loving character from McDonaldland.
It gained popularity on TikTok and YouTube with the #GrimaceShake trend.
It came to the UK for a brief spell from August 28 to mark the restaurant’s 50 years here.
McDonald’s latest menu shake-ups
McDonald’s regularly shakes up its menu to make way for new items.
Earlier this month, the fast food chain shook up its menu to coincide with the launch of McDonald’s monopoly.
To participate in the game you must collect stickers that represent train stations or colour-coordinated streets.
If you are curious about how the game works and what prizes you can win, read our article here.
To mark the return of its sticker peeling game McDonald’s has brought back a number of fan favourites
These include:
- Mozzarella Dippers
- Philly Cheese Stack.
- Chicken Big Mac,
- Galaxy Chocolate McFlurry
- Twix Chocolate McFlurry
- Twix Latte
If you are keen to try any of these new menu items you will need to act quickly as they are set to be pulled from restaurants in about three weeks.
Meanwhile, from next month there will be a twist to the breakfast menu.
From October 16, foodies will be able to bag a five-pack of the mini hashbrowns costing £1.49.
If you’ve still got room for more, a 15-piece sharebox will set customers back £2.99.
While a single regular-size hashbrown costs £1.19.
Meanwhile, Maccies has teased the return of its McRib.
The company’s website describes Grimace as a “large, purple, rotund being of indeterminate species with short arms and legs”.
It adds: “He was known for his slow witted yet optimistic demeanour.”
He was originally an evil thief, who would steal milkshakes, before becoming benign and more innocent.
Grimace is among the most well-known McDonaldland characters alongside Ronald McDonald and Hamburglar.
A McDonald’s source told The Sun: “The email was sent by mistake and went widely.
“We’re working with the team to figure out how this happened.”
We have contacted McDonald’s for comment.
All you need to know about McDonald’s
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