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Kilmarnock man devastated after vital documents lost in the post

Heartbroken Stephen Wiseman is hoping the documents turn up.

Stephen says the sentimental documents have yet to turn up(Image: Getty Images)

A Kilmarnock man has blasted Royal Mail chiefs after claiming they’ve lost his late mum’s birth certificate.

Devastated Stephen Wiseman is now pleading with locals that may have had the letter accidentally delivered to them instead

The heartbroken 28-year-old says that the vital document, along with his dad’s birth certificate, his parents’ marriage certificate and his birth certificate have vanished in the post.

Stephen said: “I’m gutted and heartbroken, Royal Mail managers have basically admitted that a postman has messed up.

“He has lost my late mum’s birth certificate, dad’s birth certificate, marriage certificate and mine.

“I’m hoping for a bit of luck Facebook will use its powers again. I’d literally pay every last penny to have these back.”

The details on the letter are as follows: Stephen Marc Wiseman, 5 Kilmaurs Road, Kilmarnock, KA3 1NT.

Royal Mail bosses say they are actively investigating Stephen’s complaint.

A Royal Mail spokesperson said: “We take all customer issues seriously. We have received their complaint and are actively investigating.”

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