Mail delays cause concern – Ashdown Radio

Residents have voiced their concerns

Several residents in the Crowborough area and in the north of the constituency have been in touch with Nusrat with regards to disruption to receiving post. It is understood that the delays have been caused by recruitment challenges as well as staff sickness and absence.

After severe delays to deliveries reported in the run up to Christmas last year and again into the new year, Nusrat has been continuously pressing Royal Mail to direct more resources to their sorting offices in Crowborough and Hailsham.

Nusrat Ghani said: “I recognise the importance of a prompt and reliable postal service, and it is disappointing that Sussex Weald residents are not receiving the service that they ought to. Having received reports of severe delays in receiving postal deliveries experienced by some households in the constituency, I have made written representations to raise individual cases of residents, and I continue to urge Royal Mail managers to ensure sufficient staffing levels to keep up with demand and deliver consistent and sustainable service levels all year round.”