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Managers and unions fail to sort out Royal Mail modernisation (Guardian Unlimited)

A depressing sense of deja vu greets the news that the Communication Workers Union, which represents most of Royal Mail’s 150,000 workers, is balloting members for industrial action. It is less than two years since the last national postal strikes over pay and proposed changes in working to eradicate what the chief executive, Adam Crozier, described as “Spanish practices”, such as claiming …

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