Morrisons Daily Stores Partner With Quadient

UK | Morrisons has announced a new partnership with Quadient, a global automation platform powering secure and sustainable business connections.

The partnership will install Parcel Pending by Quadient parcel lockers at 230 Morrisons Daily stores by the end of Spring 2025.

All of Morrisons’ approximately 1,000 wholly-owned Morrisons Daily convenience stores offer a parcel solution, and this new partnership will enable consumers to pick up and return parcels securely from Royal Mail, Evri, DPD, and UPS.

“Customers have told us that they want a broader range of services when it comes to parcel pick ups and returns so we’re delighted to be expanding the options available at our Morrisons Daily stores via this partnership with Quadient,” said Michael Weightman, Convenience Trading Director at Morrisons.

In addition to these new locker services, Morrisons Daily customers can still pick up and return Amazon parcels over the counter in the store.

Quadient’s consumer research showed that people appreciate the optimistic impact businesses make by hosting lockers. For instance, lockers reduce traffic on local roads by decreasing the volume of delivery van journeys. The research also uncovered a tangible benefit for retailers; more than half of consumers make additional purchases when visiting lockers hosted at stores.

“Our lockers seamlessly integrate into people’s daily routines, making parcel pickup and drop-off more convenient than ever; this partnership with Morrisons Daily will enhance accessibility for communities across the UK,” said Katia Bourgeais Crémel, Director, Lockers Automation for Europe at Quadient.

“Our vision is to build an open, carrier-agnostic locker network that provides consumers greater flexibility and retailers with new opportunities to engage customers driving footfall, enhancing the shopping experience, and boosting in-store sales.”

Quadient’s secure parcel lockers automatically notify customers once parcels are ready to collect, giving them a pickup code and barcode to open the locker compartments. Customers returning items can use the lockers’ built-in label printer, meaning they can send items back even if they don’t have a printer at home.

It has continued to expand its locker network across key markets in the United States, Japan, and Europe. With more than 25,000 units installed worldwide, the company is steadily progressing toward its long-term goal of deploying 40,000 units globally by 2030.