Morrisons launches new online service telling shoppers ‘we know how frustrating it can be’

Morrisons is launching a new online pharmacy service in England to make it easier for shoppers to get medication.

The service has been launched in partnership with online pharmacy prescription delivery provider Phlo, and it will allow customers to access private medication “quickly, discretely and safely” without a GP appointment.

If prescribed, the medication will then be delivered straight to the customer’s door, The Mirror reports.

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Morrisons says health and lifestyle conditions which can be treated through the clinic include things such as acid reflux, acne, daily contraceptives, emergency contraceptives, erectile dysfunction, hair loss, hay fever, menopause, migraine, period delay, premature ejaculation, and weight loss.

To access the service, customers must first complete a detailed online questionnaire that assesses their suitability for each medication they request.

There will be a team of healthcare professionals (qualified pharmacists) at online pharmacy Phlo who will then monitor all requests and conduct a comprehensive review before approving any request. Once a request has been approved, the prescription will be dispensed and sent directly to the customer via Royal Mail Tracked 24.

Currently, the service is only available to Morrisons customers in England and the supermarket chain has not yet confirmed whether the service will be rolled out to its Scottish and Welsh stores.

To access the service, customers can visit clinic.morrisons.com, which can also be accessed through Morrisons’ official website. Morrisons says the on-demand pharmacy service is the latest to be added to its in-store offering, which includes dry cleaning, photo processing, “Rug Doctor,” and Timpson’s key cutting.

Morrisons head of services John Parry said: “We know how frustrating it can be waiting to see your GP for an appointment, so we’re delighted to be launching the Morrisons Clinic.

“Our customers will now be able to order medication for a number of different health and lifestyle conditions quickly and conveniently, all at competitive prices.”