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The MP’s office has received numerous emails from constituents reporting waits of up to ten days to receive letters, some of which have included hospital appointments and important documents requiring their signature.
Mr Carter highlighted that Royal Mail acknowledged the problems, telling the MP that recent staff shortages had been made worse by their ‘inability’ to recruit during the recent Royal Mail strike. However, they were ‘confident of getting regular deliveries in Lymm back on track’, having recruited twelve new employees due to start this month.
Mr Carter said: “I’ve received a lot of correspondence from constituents in Lymm who’ve been understandably very concerned about not receiving their mail, so I’m pleased that Royal Mail took the time to update me on their actions to tackle this backlog.
“The managers who oversee deliveries in Lymm have assured me that they are working hard to resolve the issues and the recruitment of new posties should help significantly.
“The way we use the postal service has totally changed over the last decade. Many more parcels are delivered each day, thanks to online shopping but letter volumes, greetings cards and sales catalogues have dropped massively.
“However people who still depend on receiving important correspondence by post should have the reassurance it will be delivered regularly and on time. I’ll be following up with residents in Lymm to keep a watch on Royal Mail service improvements.”
