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It comes amid a rise in the number of complaints MP Bradley Thomas has received from residents about unreliable postal deliveries.
Some residents have missed hospital appointments because letters have not been delivered on time.
The local MP has raised each case directly with the Royal Mail, but he now wants to understand the scale of the issue in the constituency and to do so he’s launched a survey so residents can let him know.
Bradley said: “The number of complaints I’m receiving is growing and the service isn’t improving; despite raising every complaint I receive directly with Royal Mail.
“The unreliability of postal deliveries is a real problem, and the service residents are receiving just isn’t good enough.
“Let me be clear, this is not a criticism of our hardworking postmen and women.
“My issue is with how the Royal Mail is currently being run.
“I want to better understand the scale of the problem across Bromsgrove and the Villages. Please do complete my survey so I can take the results to Royal Mail, the Government and Ofcom so we can get the improvements we need to see to our postal service.”
