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Aberdeenshire North and Moray East MP Seamus Logan paid a visit to postal workers at Fraserburgh Delivery Office to find out more about what it takes to deliver letters and parcels in the peak Christmas period.
Christmas is Royal Mail’s busiest period, with around double the normal volume of letters and parcels processed. Seamus spoke to Customer Operations Manager John Massie about Royal Mail’s strategy to continue to make sending and receiving parcels as convenient as possible over the festive period by adding more choice. This includes services like Parcel Collect, where posties pick up parcels from customers at the doorstep, and offering more ways to drop off parcels at convenient times and locations. Royal Mail has already rolled out more than 5,000 parcel points this year, including at Collect+ stores and its growing number of parcel lockers.
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Royal Mail prepares all year to deliver Christmas. Across the UK, the business has recruited 16,000 temporary workers to help its 85,000 posties sort the additional mail and increasing number of parcels expected over the festive period. Almost 4,000 new vans, trucks and trailers are being added to the fleet in time for Christmas.
Fraserburgh Delivery Office has hired a member of staff and three new vehicles for the Christmas period to meet increased demand for deliveries.
John Massie, Customer Operations Manager for Fraserburgh, said:
“It was great to have Seamus visit our Delivery Office, and to show him how we are gearing up for our peak period. We are pulling out all the stops to deliver Christmas for our customers.”
Seamus Logan, Member of Parliament for Aberdeenshire North and Moray East, said:
“There is a huge amount of effort and dedication that goes into delivering a first-class Christmas at Royal Mail’s busiest time of year. Royal Mail is an iconic part of Christmas – it wouldn’t be the same without our posties! I’ve got a newfound appreciation for what they do after seeing how the operation works on the inside.”
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