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When Lisa Burgess ordered her make-up to be delivered within 24 hours, she was stumped when it didn’t arrive.
However, the hairdresser got a bolt from the blue after it turned up on her doorstep – three years later.
The 44-year-old paid £16 for a bareMinerals Well-Rested For Eyes Concealer after spotting it on beauty website GorgeousShop.com.
Salon owner Lisa placed her order on July 4, 2017, and forked out an extra £5.99 for next-day delivery.
She was left disappointed when the item didn’t turn up on July 5 and was later refunded by the online firm.
But the mum of two got a shock last Wednesday when she received the parcel, which appeared to be stamped by courier firm Hermes.
Lisa, of Dunfermline, said: “I noticed the parcel was a Hermes parcel with a next-day delivery sticker. I hadn’t ordered anything so opened the parcel wondering if it had been my daughter.
“I looked at the invoice and it was my details and that’s when I checked the order date – which said July 2017. I never expected that three years later it would finally arrive.”
Lisa, who owns hairdressing salon Copper Blossom in Dunfermline, added: “I’m really surprised to have finally received it after nearly three years. It has caused a lot of hilarity in the salon with our customers.
“However, it’s not the best advert for the site’s next-day delivery service.”
GorgeousShop’s website offers UK express delivery at £5.99 within 24 hours.
It advises customers that their next-working-day delivery items will be sent with Hermes courier service or Royal Mail.
Hermes and Royal Mail said they were not responsible for delivering the parcel.
GorgeousShop did not respond to a request for comment.
