One Okehampton resident, who worked for Royal Mail for many years (now retired), stated the delay was happening as a result of a reduction in service rounds. The resident, who did not wish to be named, said: “Town rounds in Okehampton were recently reduced by four — they’re now down to three rounds in total, having previously been seven. The same level of post is now being added onto the rural deliveries, leaving the postmen and women unable to cope and they aren’t allowed to work overtime. That’s why people aren’t getting mail on a daily basis anymore despite legal obligations on the provider. Of course Royal Mail would never tell you this, so I’m setting the record straight here.”
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