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Packages are pictured piling up outside Royal Mail sorting office as workers continue strike action

Is your Christmas present sitting in Royal Mail’s parcel mountain? Letters and packages are pictured piling up outside sorting office as workers continue strike action – and retailers urge Britons to buy presents in person

  • Aerial shots revealed hundreds of cages containing delivery items neatly lined up at the Filton office in Bristol
  • A total of 10 days of action have been planned by Communication Workers’ Union in the run up to Christmas 
  • British retailers are urging shoppers to visit stores in person to guarantee delivery and avoid strike chaos

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Aerial photographs show letters, parcels and Christmas presents piling up outside a Royal Mail sorting office this morning as workers continue to strike.

Day two of a 48-hour walk out shows mountains of undelivered items still neatly lined up at the Filton office in Bristol.

A total of 10 days of strike action have been planned by the Communication Workers’ Union (CWU), with over 115,000 members walking out in the run up to Christmas.

Though the bitter dispute between Royal Mail workers and bosses over pay and conditions is unlikely to be resolved before Christmas, a union boss has said.

It comes as British retailers are encouraging Christmas shoppers to visit their local high street in order to buy gifts rather than going online and potentially not receiving their order in time.

A drone shot shows mountains of parcels piling up outside a Royal Mail sorting office as workers continue to strike over pay

British retailers are encouraging Christmas shoppers to visit their local high street in order to buy gifts rather than going online

British retailers are encouraging Christmas shoppers to visit their local high street in order to buy gifts rather than going online

A union boss said that the pay dispute between postal workers and bosses over pay and conditions is unlikely to be resolved before Christmas

A union boss said that the pay dispute between postal workers and bosses over pay and conditions is unlikely to be resolved before Christmas

The Royal Mail insists the scenes are ‘typical for this time of year’, but the CWU have said recent scenes at mail centres are ‘highly unusual’ and ‘chaotic’.

While Andrew Goodacre, the chair of British Independent Retailers Association (Bira), told the BBC that customers should go and shop in person if they want to ensure gifts are delivered on time.

He said: ‘To ensure you get your Christmas gifts on time, we are advising people to go into shops.

‘We would always say that anyway as we’d always promote a healthy vibrant High Street, but when there’s so much disruption, not just with postal strikes, but rail strikes too, if customers want certainty on Christmas orders, best to order online, and collect in store.’

He warned that small retailers may be relying on footfall more than ever, as they are likely to be more dependent on Royal Mail to make deliveries.

Royal Mail postal workers pose for a photograph during a strike at the Royal Mail Leeds Mail Centre in Leeds

Royal Mail postal workers pose for a photograph during a strike at the Royal Mail Leeds Mail Centre in Leeds

The Royal Mail insists the scenes are 'typical for this time of year', but the CWU have said recent scenes at mail centres are 'highly unusual' and 'chaotic'

The Royal Mail insists the scenes are ‘typical for this time of year’, but the CWU have said recent scenes at mail centres are ‘highly unusual’ and ‘chaotic’

There are currently 'no further talks planned at this stage' between Royal Mail and the CWU (postal workers picket outside the Royal Mail Leeds Mail Centre)

There are currently ‘no further talks planned at this stage’ between Royal Mail and the CWU (postal workers picket outside the Royal Mail Leeds Mail Centre)

High street shopper numbers plunge amid rail strikes and cold weather 

High streets across the UK saw shopper numbers slump sharply early this week due to rail strikes and cold winter weather.

New figures from Springboard show UK retail destinations saw footfall decline by 8.6% from Monday to Wednesday compared to the same days last week.

The decline was particularly noticeable in high streets, where footfall dropped 15.1%.

On Tuesday and Wednesday, when thousands of rail workers took part in strike action in a long-running row over pay and conditions, high streets saw falls of 17.2% and 16.4% respectively.

Meanwhile, UK retail parks saw higher shopper numbers on these days as people opted to travel to out-of-town locations instead.

Central London was particularly dampened by a reduction of people travelling into the city, as footfall fell by 26.5% for the first three days of week, with 30.2% and 31.7% drops for Tuesday and Wednesday specifically.

Overall footfall for the start of this week, a key shopping period ahead of Christmas, was 27% lower than the same period in 2019, before the impact of the pandemic. 

Andy Furey, acting deputy general secretary of Communication Workers Union (CWU), which has been representing the thousands of posties going on strike in the last four months, said there are plans to ballot members well into the new year for more industrial action.

He said CWU’s recent offer to Royal Mail this week was ‘thrown back in our face’ and there are ‘no further talks planned at this stage’.

His comments came as hundreds of CWU members and several MSPs descended on Holyrood on Thursday to demand Nicola Sturgeon supports their ongoing fight for a new deal.

They joined more than 100,000 posties who are out on strike across the UK on Thursday in the 16th day of industrial action by Royal Mail workers since August.

Speaking at the event, Mr Furey said: ‘Unfortunately I don’t believe there will be a resolution before Christmas.

‘But it’s not just a dispute around Christmas. We will be disputing into the new year, unless Royal Mail sees sense.

Mr Furey said the union wants to ensure the universal service obligation is protected, which recognises Royal Mail as the designated provider of the universal postal service in the UK six days a week, with one price for anywhere and to 30 million UK addresses.

‘We are also protesting the attacks on jobs,’ he said.

‘Royal Mail want to make many of our members compulsory redundant.

‘They want to make at least 10,000 job losses, we reckon it’s probably double that, and we are after a better pay deal.’

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