Royal Mail warns Britons of new delivery delays this week

Royal Mail announced new delivery delays and issued a warning on Thursday, May 11, regarding its UK deliveries as well as its international service which could affect customers in a number of areas across the country. Although most delivery and collection services are taking place as normal this week, a …

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Capita cyberattack could cost the firm £20m

Capita has warned investors that it might face a financial setback of up to £20 million due to last month’s cyberattack that resulted in disturbances for the firm’s customers. Capita informed the London Stock Exchange in a statement on Wednesday that despite successfully minimising the effects of the cyberattack, it …

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PR dos and don’ts after a data breach

It’s widely accepted that the risk of falling victim to a cyber attack has become just another part of doing business. But, especially in sectors where good customer service can give firms a competitive edge, the key to preventing a breach from causing excessive reputational harm is to communicate effectively …

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