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A Commons hearing was told about digital devices that workers carry that can monitor their movements, with company boss Simon Thompson saying technology called Outdoor Actuals had been agreed with unions Royal Mail acknowledges that it uses tracking technology (file image) ( Image: Daily Record) Royal Mail has been accused …

Simon Thompson’s second outing before the business select committee wasn’t much of an improvement on the first. Royal Mail’s chief executive was less abrasive than in January, which at least suggested he’d taken advice on how not to instantly annoy a crew of MPs. But the problem was still his …

The embattled boss of Royal Mail has been accused by MPs of overseeing a “systemic” and “knowing” policy to avoid the company’s obligation to deliver letters to every address in Britain six days a week. Simon Thompson said he did not recognise reports of alleged verbal briefings given by Royal …

The chief executive of Royal Mail has admitted digital tracking devices carried by postal workers were used to pressure them to work faster, blaming rogue managers for using the information in breach of the delivery company’s policy. Simon Thompson, who was hauled back in front of the business select committee …

Royal Mail workers were tracked, CEO says in U-turn after swearing oath Proactive Investors – boss Simon Thompson owned up to a parliamentary committee that postal workers were tracked and had speeds recorded, backtracking on previous answers he had given. Tracking devices have been used, the chief executive of parent …

UNDER-PRESSURE Royal Mail bosses are employing “unusual uses of the English language to give inaccurate statements,” MPs said today in a feisty committee hearing. The privatised firm’s top brass were hauled back in front of the cross-party business, energy and industrial strategy committee after accusations that they had given “misleading” evidence during …

The head of Royal Mail has acknowledged policy breaches in monitoring postal workers’ delivery speed. The Royal Mail chief executive, Simon Thompson, reappeared before the Business, Energy and Industrial Strategy (BEIS) committee after being asked to clarify statements. Images shown at the committee on Wednesday showed a bar chart comparing …

On 11 January 2023, Royal Mail confirmed to customers that a cyber incident had occurred. This consequently resulted in Post Offices being unable to handle international mail or parcels at its 11,500 branches. Domestic services were unaffected. On 19 January 2023, Post Offices were able to accept and sell postage …

A ll Royal Mail international services have been reinstated at post offices following disruption caused by a cyber incident, it was announced on Tuesday. Royal Mail told customers last month that the cyber incident meant that post offices were unable to handle international mail or parcels at its 11,500 branches. …

Royal Mail said on Tuesday that its international services have now been restored following a cyber incident last month. This applies to services to all destinations for purchase online, through shipping solutions and over the counter at Post Office branches. Nevertheless, the company cautioned that the delivery of international items …