Evri has most dissatisfied customers of all parcel firms – but courier says it is ‘listening’ and improving
[ad_1] By Harvey Dorset Updated: 11:41 EDT, 28 October 2024 Evri customers are the most dissatisfied with their experience of contacting customer services for help, according to an annual ranking of parcel firms. Some 39 per cent of Evri customers are dissatisfied with the contact processes of the firm, according to Ofcom’s annual Post Monitoring Report. …