Support us and go ad-free The government announced on 11 May that it’s taking TransPennine Express under its control. It’s blaming persistent delays and cancellations on its lines. The Department for Transport (DfT) will take over the running of services, which link the east and west halves of Northern England, …
Read More »Royal Mail CEO Simon Thompson could be set to step down
The much-criticised CEO earned just over £750,000 last year The embattled CEO of Royal Mail is expected to leave the company in the coming days, following the high-profile industrial dispute with the Communication Workers Union (CWU). Simon Thompson, who earned just over £750,000 last year as head of the ailing …
Read More »Find old stamps and swap to new barcoded ones
You will have noticed the new barcodes on all Royal Mail regular stamps. This means that regular stamps without a barcode will no longer be valid … Source link
Read More »Royal Mail warns Britons of new delivery delays this week
Royal Mail announced new delivery delays and issued a warning on Thursday, May 11, regarding its UK deliveries as well as its international service which could affect customers in a number of areas across the country. Although most delivery and collection services are taking place as normal this week, a …
Read More »Time running out to use Royal Mail stamps with Queen’s head
Royal Mail customers have until July 31, 2023 to use first and second class stamps bearing the Queen’s head The traditional stamp, which features Queen Elizabeth II’s profile on a coloured background, will expire in on July 31, 2023. The stamps will be replaced by a new barcode system, aimed …
Read More »Britain's doing great at this whole 'democracy' lark – Canary
Return to sender: Royal Mail boss Simon Thompson is just another fall guy for privatisation · A sign saying polling station during the local … Source link
Read More »Capita cyberattack could cost the firm £20m
Capita has warned investors that it might face a financial setback of up to £20 million due to last month’s cyberattack that resulted in disturbances for the firm’s customers. Capita informed the London Stock Exchange in a statement on Wednesday that despite successfully minimising the effects of the cyberattack, it …
Read More »Royal Mail are turning neighbourhoods into ‘postal deserts’ as households
Royal Mail is turning neighbourhoods into ‘postal deserts’ as they are only delivering as little as once a fortnight. Chronic staff shortages, industrial relations and a shake-up of working practices have left households in despair wondering where their post is as post bosses struggle to contain the chaos. The lack …
Read More »Royal Mail is delivering once a fortnight to “postal deserts”
Nick Freeman, the motoring lawyer known as Mr Loophole, said that disruption to the postal deliveries could allow speeding motorists to escape a fine or points on their driving licence. Laws state that anyone caught speeding must receive a Notice of Intended Prosecution (NIP) within 14 days of the …
Read More »PR dos and don’ts after a data breach
It’s widely accepted that the risk of falling victim to a cyber attack has become just another part of doing business. But, especially in sectors where good customer service can give firms a competitive edge, the key to preventing a breach from causing excessive reputational harm is to communicate effectively …
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