Royal Mail tracking down or not working issue acknowledged

New updates are being added at the bottom of this story……. Original story (published on November 10, 2022) follows: Royal Mail is a postal service company that operates throughout the United Kingdom. It is one of the most traditional and long-lived British companies, existing since 1516. Just in case you’re …

Read More »

Covid-19 claims another life in East Renfrewshire

Another life has been lost to Covid-19 in East Renfrewshire. Latest figures released by National Records of Scotland (NRS), covering the week ending November 6, show the total number of deaths in the area since the pandemic began two-and-a-half years ago has risen to 313. It is the fourth week …

Read More »

Royal Mail and the Scottish Government are slow with deliveries

Edward Mountain. Receiving letters and parcels before midday has been the expectation for many up and down the country for generations. However, the Royal Mail’s restructuring plans are set to drastically change delivery times altogether. The company now wants posties to start their working day later and therefore finish later. …

Read More »

The allure of ‘delight qualities’

If you were to ask which single business concept deserves to be more widely known, I would be hard-pressed to find a better answer than the Kano model. Developed in the 1980s by Dr Noriaki Kano at the Tokyo University of Science, it is not only self-evidently true, it also …

Read More »