Royal Mail acknowledges policy breaches in monitoring postal worker speed and admits prioritising parcels | Business News

The head of Royal Mail has acknowledged policy breaches in monitoring postal workers’ delivery speed. The Royal Mail chief executive, Simon Thompson, reappeared before the Business, Energy and Industrial Strategy (BEIS) committee after being asked to clarify statements. Images shown at the committee on Wednesday showed a bar chart comparing …

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Royal Mail international services reinstated at Post Offices

On 11 January 2023, Royal Mail confirmed to customers that a cyber incident had occurred. This consequently resulted in Post Offices being unable to handle international mail or parcels at its 11,500 branches. Domestic services were unaffected. On 19 January 2023, Post Offices were able to accept and sell postage …

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Royal Mail’s international services restored

Royal Mail said on Tuesday that its international services have now been restored following a cyber incident last month. This applies to services to all destinations for purchase online, through shipping solutions and over the counter at Post Office branches. Nevertheless, the company cautioned that the delivery of international items …

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Royal Mail resumes full export service after cyber attack

Ransomware-stricken Royal Mail has reinstated the last remaining international services through Post Office branches following the January 2022 LockBit attack, which left its export services paralysed for weeks. In a notice published today, the postal service said all international export services to all destinations are now available for purchase online, …

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