Royal Mail fined £21 million by Ofcom for late letters

This fine is the third-largest ever imposed by the communications watchdog. Royal Mail delivered 77% of first class mail and 92.5% of second class mail on time during the 2024-25 financial year, Ofcom found. This was short of the delivery giant’s respective 93% and 98.5% targets. Royal Mail fined £21 …

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Royal Mail fined £21m for late letter deliveries

Royal Mail has been hit with a £21m fine after delivering almost one in four first-class letters late. Industry regulator Ofcom handed down the penalty – the largest ever for late deliveries – after the postal service fell short of its targets for both first and second-class post. Under the …

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Royal Mail handed £21m fine by Ofcom

Ofcom has handed Royal Mail the third largest fine it has ever imposed and has told the postal operator it must urgently publish – and more importantly deliver – a “credible improvement plan”. It’s the third year running that Royal Mail has been fined for missing its delivery targets.  Ofcom …

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Failure to deliver costs Royal Mail £21m

ROYAL MAIL was slapped with a £21 million Ofcom fine today after missing its delivery targets for first and second-class post once more. The company has obligations under its licence to deliver 93 per cent of first-class mail the next working day, and 98.5 per cent of second-class items within …

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