(Reuters) – UK’s Royal Mail on Monday urged regulator Ofcom to reconsider its decision to not allow the post and parcel delivery firm to track packages under the Universal Service Obligation (USO) rules. Earlier in the day, Ofcom said it had decided to not allow tracking of parcels under USO …
Read More »UK’s Unite union suspends three day strike at Royal Mail
LONDON – Workers at Britain’s Royal Mail suspended plans to hold a three day strike later this week, trade union Unite said on Monday after a ballot of workers showed a majority in favour of returning to negotiations. “Unite’s members today have accepted the senior management’s return to the negotiating …
Read More »UK’s Unite union suspends three day strike at Royal Mail
A Royal Mail delivery vehicle drives along a road near Mount Pleasant, in London, Britain, June 25, 2020. Picture taken June 25, 2020. REUTERS/John Sibley/File Photo Register now for FREE unlimited access to Reuters.com Register LONDON, July 18 (Reuters) – Workers at Britain’s Royal Mail suspended plans to hold a …
Read More »Package Delivery Market Biggest Innovation with Top Key Players -Deutsche Post, FedEx, Japan Post Group, La Poste Group, Royal Mail, SG Holdings, UPS, Yamato Holdings, China Post, Parceforce Worldwide, YRC Worldwide, Schenker
New York, United States : Our team of research specialists at Mr Accuracy Reports has published a stunning report on the Package Delivery Market which incorporates a 360-degree idea on its Supply Chain Analysis during the estimated period of 2022-2028. R&D activities play a very crucial part in the worldwide market as it …
Read More »Parcel delivery firms must improve handling of complaints, Ofcom warns | Couriers/delivery industry
Parcel firms must improve how they deal with delivery errors or face enforcement action, the industry’s regulator has warned. Ofcom said people in the UK who send and receive parcels would receive greater protection under new rules designed to improve how companies handle complaints. During the pandemic, tighter Covid rules …
Read More »Parcel firms must ‘substantially’ improve complaints handling, warns watchdog
Parcel firms “must get better” at handling customer complaints after around a quarter of people have had problems when raising issues with deliveries, regulator Ofcom has warned. The watchdog confirmed a raft of measures first set out last December and said fines or tighter regulation could be on the way …
Read More »Parcel firms must ‘substantially’ improve complaints handling, warns watchdog
P arcel firms “must get better” at handling customer complaints after around a quarter of people have had problems when raising issues with deliveries, regulator Ofcom has warned. The watchdog confirmed a raft of measures first set out last December and said fines or tighter regulation could be on the …
Read More »Parcel firms must get better at handling complaints, Ofcom warns
Watchdog warns parcel firms must get better at handling complaints as it confirms plans to tighten-up rules New guidance, announced earlier this year, will be introduced in April 2023 Customers to be told exactly who to contact to make a complaint and how Parcel firms expected to tell customers how …
Read More »Coming up this week – Wigan Warriors
Four Warriors teams are in action this week. Women and Men play in a double header away at Leeds Rhinos. Reserves and Wheelchair also in action on Saturday. Four Warriors teams are in action this week, with the first games kicking off on Thursday evening. First Team and Women Our …
Read More »Ofcom tells delivery firms to ‘substantially’ improve complaints handling
Parcel firms “must get better” at handling customer complaints after around a quarter of people have had problems when raising issues with deliveries, regulator Ofcom has warned. The watchdog confirmed a raft of measures first set out last December and said fines or tighter regulation could be on the way …
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