P arcel firms “must get better” at handling customer complaints after around a quarter of people have had problems when raising issues with deliveries, regulator Ofcom has warned. The watchdog confirmed a raft of measures first set out last December and said fines or tighter regulation could be on the …
Read More »Parcel firms must get better at handling complaints, Ofcom warns
Watchdog warns parcel firms must get better at handling complaints as it confirms plans to tighten-up rules New guidance, announced earlier this year, will be introduced in April 2023 Customers to be told exactly who to contact to make a complaint and how Parcel firms expected to tell customers how …
Read More »Coming up this week – Wigan Warriors
Four Warriors teams are in action this week. Women and Men play in a double header away at Leeds Rhinos. Reserves and Wheelchair also in action on Saturday. Four Warriors teams are in action this week, with the first games kicking off on Thursday evening. First Team and Women Our …
Read More »Ofcom tells delivery firms to ‘substantially’ improve complaints handling
Parcel firms “must get better” at handling customer complaints after around a quarter of people have had problems when raising issues with deliveries, regulator Ofcom has warned. The watchdog confirmed a raft of measures first set out last December and said fines or tighter regulation could be on the way …
Read More »Parcel firms urged to handle complaints better and treat disabled customers more fairly under new rules
Firms that deliver parcels are to be hit by strengthened regulations in a bid to ensure complaints are taken seriously and disabled customers are treated better. Delivery companies “must get better” at handling customer complaints after around a quarter of people have had problems when raising issues with deliveries, the …
Read More »UK heatwave: Schools close as temperature could reach 43C — follow live | News
Britain is bracing for two days of record-breaking temperatures, with England’s first red warning for extreme heat issued for much of the country. Temperatures had risen to 37.5C in Kew Gardens, west London, by 3pm, making it the hottest day of the year, and the mercury topped 37C in other …
Read More »Ask why the dividend yield is high
Large cap high yielders have red flags Mid cap screen shows up some interesting ideas Our large-cap dividend screen is not easy to navigate for income investors right now. The top two companies are, same as last month, Royal Mail Group (RMG) and 3i Group (III). The first is a …
Read More »Improving Healthcare Availability With Drones in India
To accelerate the transformation from inefficient health supply chains to digital, resilient infrastructure that reduces wastage and improves health outcomes, the World Economic Forum’s (WEF) Medicine from the Sky (MFTS) program aims to use drone technology to extend urban-grade healthcare to India’s remotest areas and ensure that “nobody is left behind.” To achieve that, …
Read More »Earnings preview: Royal Mail, Howden Joinery, Dunelm
Image source: Getty Images Earnings results are a great way for investors to judge a company. They’re used to determine whether companies are on track with their initial guidance. These results can often radically move share prices in either direction, depending on the numbers reported. So, here’s an earnings preview …
Read More »Taiwan Alleges Chinese Apple Supplier Stole Secrets
Prosecutors in New Taipei allege Chinese firm stole commercial secrets from a Taiwanese supplier and poached its workforce Taiwan is stepping up efforts to halt what it believes are illegal activities by Chinese firms to steal tech and poach talent. Reuters reported that Taiwanese prosecutors on Friday have charged 14 …
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