Oxford post delays: Royal Mail blames new routes and sickness

Residents have reported waiting weeks for important letters, bills and birthday cards.  Now Royal Mail bosses have blamed new post routes and staff sickness for the problems.  A spokeperson said: “We apologise to customers for any delays they may have experienced in some parts of Oxford. The vast majority of mail …

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Royal Mail to return £400m to shareholders

Britain’s Royal Mail said today it would return £400m to shareholders after the postal company forecast higher annual earnings in its UK business following a strong first half. The company, one of the world’s oldest postal firms, was able to turn a corner since the pandemic began as more people …

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Royal Mail boss walks the modernisation tightrope

Boss Simon Thompson insists the pandemic has triggered “a structural shift”, turbocharging demand for parcels and accelerating the long-term decline in letters. Despite a mini-revival in recent months, letter deliveries are a fifth lower than before coronavirus erupted. Yet this is Royal Mail. For a company that has been bringing …

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Royal Mail emerging from state utility legacy

Automation increasing rapidly Recovery in GLS B2B parcel business Comparisons, as they say, are odious. That certainly applies where Royal Mail (RMG) is concerned. Domestic parcel volumes have risen by a third on pre-pandemic levels, so it’s difficult to arrive at a like-for-like measure. The real questions are how the privatised …

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