Shoppers face unexpected fees for returning Christmas gifts

Shoppers returning unwanted Christmas gifts face an unexpected financial hit after a string of high street stores started charging a fee on items sent back.  Retailers including hiking equipment seller Mountain Warehouse and health and beauty website owner The Hut Group have changed their returns policies to include charges.  It …

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Norwich’s independent shops booming thanks to postal strikes

Independent retailers across Norwich are enjoying high footfall figures thanks to an overwhelming national trend. The reason behind the shift in crowds flocking to the high street, they say, is a change in consumer attitudes as thousands faced frustration due to Royal Mail strikes and delivery firms struggling to meet demand. In …

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The Perfume Shop sold record 1.8m bottles over Christmas

Shopper penchant for olfactory gifting saw The Perfume Shop sell its highest ever number of fragrances this Christmas. The perfume giant said sales of its products soared despite Royal Mail strikes and disruptive weather, with 1.8 million bottles sold between 28 November and 24 December. Sales of gift sets were …

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