2.5 million faced Christmas post delays, says Citizens Advice

Child posts letter to Santa Millions of people missed important post over Christmas due to pandemic-related delays at Royal Mail, Citizens Advice has said. It estimated that 2.5 million Royal Mail customers missed documents such as health appointments, fines or bills. Royal Mail said the wave of Omicron infections meant …

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Millions affected by festive post delays

Millions of people missed important post over Christmas due to pandemic-related Royal Mail delays, Citizens Advice has said. It estimated that 2.5 million Royal Mail customers missed documents such as health appointments, fines or bills. Royal Mail said the wave of Omicron infections meant that thousands of staff members had …

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