UK Regulator Proposes New Protections for Parcel Customers

By Kyle Morris A U.K. regulator said Thursday that it is proposing new protections for people sending and receiving parcels. The Office of Communications plans to improve how delivery firms handle complaints, introduce new rules to ensure the fair treatment of disabled people and introduce regulatory certainty to allow Royal …

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Royal Mail partners with Ford in latest delivery trial

Royal Mail and Ford have worked together to test whether multi-modal delivery using Ford’s routing software could help Royal Mail to increase its foot-based deliveries of larger parcels in urban areas. The trial, which took place in the M4 postcode area of Manchester, saw van usage for the delivery routes …

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