BT refunds £18m to customers over contract failures

Ofcom opened an investigation into BT after receiving information it may have failed to provide required documents to customers (BT Group/PA) (PA Media) BT has refunded £18 million to customers after Ofcom ruled it did not give them enough information about their contracts. The regulator fined BT £2.8 million last …

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GLS Spain grows out-of-home delivery by 40%

GLS Spain has announced that it delivered 20 million parcels to its out-of-home (OOH) network in the past year, representing a 40% increase on the previous year and 17% of the company’s total parcel volume. According to the company, these figures reflect a growing trend toward OOH deliveries, which have …

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