Royal Mail could face fine after missing delivery targets

Royal Mail could be fined by regulators after failing to meet delivery targets. Ofcom has launched an investigation after almost a quarter of first-class post arrived late in the past year. The 98.5% target for second-class post was also missed, with just 92.2% delivered within the required three days. The …

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Ofcom opens investigation into Royal Mail’s compliance

Ofcom has today opened an investigation into Royal Mail’s compliance with its regulatory obligations for 2024/25, following the company’s publication of its annual delivery performance results this afternoon. Measuring performance Under our rules, Royal Mail is required to meet specific delivery performance targets across the whole financial year, excluding the Christmas period.[1] Among …

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