Royal Mail failed to deliver letters to 16million people on time over Christmas, a watchdog has found. The ‘dreadful festive slump’ was a 50 per cent increase from December 2024, when 10.7million people saw letters arrive late, Citizens Advice said. The staggering number of late deliveries over Christmas 2025, which …
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UK banks could be forced to pay up to £40mn in postage costs to consumers affected by the motor finance scheme, a figure not included by the Financial Conduct Authority in its cost expectations for the scheme’s implementation. In a draft of the rules for motor finance compensation released in …
Read More »The crumbling of a British institution has been laid bare by a devastating new report, revealing that 16 million people were left waiting for Christmas post that arrived late—or never—signaling a collapse in basic public service. Citizens Advice has branded Royal Mail’s performance “unacceptable” after finding a 50% surge in …
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Neighbour Martin Yates, 73, went to the sorting office on 17 January to try to collect his post, but said he was unable to do so as the customer service point was closed. He added: “There was a guy from the Post Office so I asked him and he said …
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The figure, which applies to letters and cards but not parcels, is a 50% increase on December 2024, up from 10.7 million people, the charity found. Some 5.7 million people missed vital letters about health appointments, fines, benefit decisions and legal documents, it warned. Aside from 2022, when Royal Mail …
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An estimated 16 million people – or 29% of UK adults – experienced post delays with Royal Mail over Christmas, Citizens Advice has said. The figure, which applies to letters and cards but not parcels, is a 50% increase on December 2024, up from 10.7 million people, the charity found. …
Read More »Royal Mail has been criticised for offering an “unacceptable” performance over the crucial Christmas period after it failed to deliver letters and cards on time to about 16 million people, Citizens Advice found. The consumer watchdog, which carried out research into Christmas deliveries, said that figure was 50% higher than …
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PA Media The Princess of Wales during a visit to the Family Action’s children’s trauma therapy service in Bradford The Princess of Wales showed a five-year-old girl how to listen to the sea through a shell as she visited a trauma therapy centre in Bradford. Catherine met youngsters at Family …
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An estimated 16 million people – or 29% of UK adults – experienced post delays with Royal Mail over Christmas, Citizens Advice has said. The figure, which applies to letters and cards but not parcels, is a 50% increase on December 2024, up from 10.7 million people, the charity found. …
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The operation saw a Norfolk gang send cash payments of almost half a million pounds to another gang in the north west which arranged for bulk packages of cocaine to be posted back. The Norfolk gang initially sent the cash – in amounts of £25,000 – in the post before …
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