Tackling poor customer service is a challenge. Whether you are stuck on hold, trying to communicate with a chatbot or sending emails into an abyss with no hope of a reply — getting a company to take your complaint seriously is often far too difficult. It never ceases to amaze …
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John Bullen was out for a walk in Pennington Flash Nature Reserve in Leigh, but when he went to leave – he was told the road was blocked. A tree had fallen in Storm Claudia at around 1.30pm yesterday (November 14), and with only one road in and out, he …
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• From January 2, the central London congestion charge increases from £15 to £18, and EVs lose their full exemption (electric vans pay £9; electric cars £13.50) • The changes are expected to generate about £110m extra per year in income for Transport for London • Firms including Royal Mail, …
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Jean Lincoln, a resident of Churchill House Care Home in Ludlow, recently celebrated her 99th birthday with a wonderful party surrounded by family, friends and care home staff. Born in the Lake District in 1926, Jean has lived through nearly a century of remarkable history. She was just 13 years …
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Can't get enough travel and culture? Sign up for AIR MAIL's Wednesday Week in Culture newsletter, featuring the best of what to do and where to do it. Source link
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Prince Harry and Meghan Markle have sent a personalised quasi-royal letter to a celebrity psychic. Astrologer Angela Pearl shared photographs to Instagram this week with the Sussexes. They are believed to have been taken during their trip to New York City last month. Angela, who describes herself as an ‘Australian …
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Latest figures from the Department for Work and Pensions reveal that approximately 2,300 eligible residents in Rotherham may not be claiming Pension Credit. A vital financial support for older people on low incomes, Pension Credit is designed to top up weekly income to a guaranteed minimum level – currently £227.10 for …
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Regulator Ofcom gave Royal Mail the go-ahead to begin a wider rollout of its plans to stop second-class letter deliveries on Saturdays from July this year. But now the scheme will not be rolled out across the country until early 2026, giving households a temporary reprieve before the shake-up to …
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They’re ‘safeguarding vulnerable people from predators’ The Shield patrolling Tunstall Park A ‘child protection service’ is patrolling Stoke-on-Trent parks. The Shield brands itself as a ‘preventative force’ which is ‘standing for the people’ and ‘safeguarding vulnerable people from predators’. The Stoke-on-Trent and Staffordshire patrols have been active since late October. …
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Royal Mail delivery delays grow ahead of controversial changes. The Independent UK … Source link
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