84% of Jersey islanders rated their local postal service as good or very good, according to the 2025 Customer Survey, conducted by Jersey Post. Islanders also saw improvements in sending off-island, to and from the UK, with 55% rating this service as good or very good (compared with 34% last …
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Solar-powered postboxes with an extra-large slot for parcels are being trialled by Royal Mail. The firm says it is the biggest change to the design of the red postbox since its introduction more than 175 years ago. Five postboxes are currently being piloted – one in Fowlmere in Cambridgeshire, and …
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A Royal Mail postman who was fired after punching a customer in the face has been handed a £5,000 payout. Andrew Drysdale, 60, said he felt “threatened” by a homeowner when he was accused of not trying to make the delivery. An employment tribunal was told that Drysdale instead left …
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As is the case with other delivery services around the globe, the British firm generally only delivers mail within certain times. Beyond these hours, recipients should not expect the arrival of their items. When does the Royal Mail stop delivering? According to the Royal Mail, the company aims to deliver …
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UK supermarket chain Sainsbury’s has joined forces with Royal Mail, the UK’s nationwide postal service, to introduce parcel lockers in supermarket car parks across the UK. This initiative is intended to provide shoppers with sustainable, convenient options to send and collect parcels as they shop, meaning that customers will no …
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This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in. The UK’s Royal Mail is trialing new postboxes with larger parcel hatches for secondhand sellers. The postboxes have solar panels and barcode scanners to provide proof of posting through …
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Royal Mail has warned that watering down delivery targets for first-class post to a three-day window could still cost senders more money. The postal service hiked the cost of first-class stamps to £1.70 on Monday, more than double the 76p they cost just five years ago. The price has risen eight …
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Royal Mail is trialling a high-tech, solar-powered postbox equipped with a barcode scanner and a larger hatch designed to accept parcels — in what it calls the biggest transformation to postbox design in more than 175 years. Dubbed the “postbox of the future”, the new design reflects the growing shift …
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Royal Mail has launched a solar-powered postbox in what the service has called the biggest change to its design in 175 years. The new box accepts parcels and is designed to help senders post parcels bigger than the traditional letter box size. Senders can drop parcels into the drawer that …
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A new postbox that can take small parcels is being trialled by Royal Mail. Four boxes have been placed in the Hertfordshire towns of Letchworth Garden City, Ware and Hertford – with a fifth available in Fowlmere, Cambridgeshire. The solar-powered postboxes will support the increasing numbers of people selling second-hand …
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