ServiceNow powers Royal Mail multi-sourcing – ComputerWeekly.com

ServiceNow powers Royal Mail multi-sourcingComputerWeekly.comRoyal Mail has deployed ServiceNow to manage its multi-sourced IT function using the service integration and management (Siam) and information technology infrastructure library (ITIL) version 3.0 frameworks. The cloud-based service desk tool has now … More: continued here

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