Royal Mail workers in Sheffield expose reasons for mail delays amid CWU-backed restructuring

Last Saturday campaigners from the Postal Workers Rank-and-File Committee (PWRFC) spoke with workers outside the Woodseats delivery office, Sheffield, distributing copies of the WSWS article, “Communication Workers Union’s Martin Walsh opposes call for rank-and-file fightback at Royal Mail.” The article was a reply to Communication Workers Union (CWU) Deputy General …

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Royal Mail facing grilling from MPs over service issues

Royal Mail has failed to meet its annual first and second class delivery targets since 2019, and was fined £21million in October for breaching its universal service obligation. Even accounting for exceptional weather events, Royal Mail only delivered 77% of First Class mail on time and 92.5% of Second Class …

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All 111 UK postcodes affected by Royal Mail delays today

It comes as Royal Mail has listed 38 delivery offices as of Tuesday, that may be most affected by a slower service. Yesterday (February 16), a spokesman for the company said that “adverse weather, including storms Goretti, Ingrid and Chandra in January, alongside higher-than-usual sick absence, has caused some short-term …

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How SMEs Can Guard Customer Satisfaction

As is often the case in the UK, the recent extreme weather conditions have put many of the country’s key services under strain – notably, Royal Mail.  The postal service has come under scrutiny after reports of delays and even missed deliveries. In response, Royal Mail has explained the disruption …

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Royal Mail letters reportedly held in delivery offices for weeks

ROYAL MAIL letters are reportedly being held in delivery offices for weeks as staff say some depots prioritise parcels over first-class mail. The Communications Workers Union (CWU) urged authorities to take the issue seriously as the company warned of service disruption to about 100 postcodes due to storms and workers being …

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