How SMEs Can Guard Customer Satisfaction

As is often the case in the UK, the recent extreme weather conditions have put many of the country’s key services under strain – notably, Royal Mail.  The postal service has come under scrutiny after reports of delays and even missed deliveries. In response, Royal Mail has explained the disruption …

Read More »

Royal Mail letters reportedly held in delivery offices for weeks

ROYAL MAIL letters are reportedly being held in delivery offices for weeks as staff say some depots prioritise parcels over first-class mail. The Communications Workers Union (CWU) urged authorities to take the issue seriously as the company warned of service disruption to about 100 postcodes due to storms and workers being …

Read More »