Royal Mail delays in two Essex postcode areas continue

A daily list of delivery offices facing delays on the Royal Mail website has been updated today, which has seen the Stanford-le-Hope and South Ockendon delivery offices remain on the list. Two south Essex postcode areas, covering a number of towns and villages, are facing delays due to this. On its …

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Who owns Royal Mail as CEO resigns?

R oyal Mail will be investigated by the industry watchdog Ofcom after it failed to meet its delivery targets during the past year. The postal service delivered only 73.7 per cent of First Class mail within one day, well short of its 93 per cent target. Ofcom said it would …

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Ofcom launches Royal Mail performance probe

It never rains but it pours for Royal Mail, which is now under investigation by Ofcom over its failure to meet delivery targets. Yesterday, Royal Mail announced that it did not meet its performance targets in 2022/23, which included a period of industrial dispute and 18 days of strike …

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Why is Royal Mail failing to deliver?

Royal Mail could be hit with heavy fines after failing to hit its delivery targets last year as the communications regulator Ofcom launches an inquiry into the beleaguered postal service. Quality of service targets require Royal Mail to deliver 93% of first-class mail within one working day of collection; deliver …

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Royal Mail fails delivery targets for two years in a row

The investigation has been instigated by Ofcom after finding nearly a quarter of first-class and nearly one in 10 second-class deliveries arrived late over the past 12 months. This is despite bosses at the postal services getting a warning over late deliveries last year. It was also reported by The Metro …

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