Post delays in Shropshire blamed for missed hospital appointments

After she missed appointments, Ms Fox said: “It’s annoying for me, healthwise, but also the delays at the hospital. Other people could have used those appointments.”

Mr Chapman first noticed there was an issue in September or October.

“Last Friday, we had I think what was probably most of November’s post delivered,” he said.

He said one woman missed an appointment for cancer treatment.

Kenny Bold, who works in Timpson on Whitchurch High Street, said key replacements had been held up by a month.

He said he resorted to collecting post from the sorting office, but said it was only open for two hours each morning.

Ms Simpson said: “A lot of older people don’t even have a smartphone, so they can’t get texts…. they just don’t have this facility and so it makes them very vulnerable.”