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Post Office failed my dying husband (Guardian Unlimited)

He wanted to put his affairs in order – but call centre blundered over car insurance My husband became terminally ill with cancer and was given two to six weeks to live. He was anxious to put his affairs in order, one of which was changing his name on our car insurance to mine. I phoned Post Office Insurance several times and each time was given a different quote. The documents were sent still …

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