Home / Royal Mail / Postman puts ‘rude’ resident’s house on his ‘naughty list’ vowing to blacklist them over Christmas

Postman puts ‘rude’ resident’s house on his ‘naughty list’ vowing to blacklist them over Christmas

A postman has vowed to add an address on his round to a ‘naughty list’ after they wrote a ‘rude’ note accusing Royal Mail of withholding their parcel.

The postal carrier came across the note taped to the front door of a house on December 1.

He took a photo of the message and shared it on a social media group for other mail deliverers – proclaiming he hopes they ‘enjoy collecting their mail from the office over Christmas’.

Enraged postmen and women rallied behind their colleague, condemning the resident’s ‘cheeky and awful attitude’ and ‘unnecessarily snarky’ note.

The note stated: ‘Royal Mail. Don’t even think about putting a card through the door without ringing the doorbell and pretending that the delivery was attempted but no one was in – as happened on Saturday. 

‘We were in all day and we’ll be in today, Tuesday. RING THE BELL AND DELIVER THE PARCEL.’

The resident’s note bluntly accused Royal Mail of ‘pretending that the delivery was attempted’ after they didn’t receive their parcel on the previous Saturday

'There's always room on the naughty list, and no way to get of it,' said the postman on Facebook

‘There’s always room on the naughty list, and no way to get of it,’ said the postman on Facebook

Once the note was shared on Facebook, other postal carriers were quick to point out it is far easier to deliver a parcel than to write out a card and carry it back to the office

Once the note was shared on Facebook, other postal carriers were quick to point out it is far easier to deliver a parcel than to write out a card and carry it back to the office

Other post workers blasted the customer as 'rude' and ridiculed the suggestion that they would write cards and carry around parcels unnecessarily

Other post workers blasted the customer as ‘rude’ and ridiculed the suggestion that they would write cards and carry around parcels unnecessarily

The post was shared on Facebook and amassed more than 500 likes and comments.

In a series of comments responding to questions from other postal workers, the postman said: ‘I’m not planning on delivering there in the future, it’s the second time I’ve been spoken to like this…

‘It wasn’t me [who left the attempted delivery note], probably a parcel driver but it’s my delivery I’ve had for the last 10 years. 

‘On the positive side, I got a nice tip from one of the decent customers not long after.’ 

Royal Mail has backed their postman’s bold stance, as he claimed that he had since been ‘told not to deliver to them’ while the situation is investigated.  

Hundreds flocked to the post to share how inappropriate they thought the resident’s message was – with a few querying how they even knew the missed delivery was attempted by Royal Mail.

One Facebook user quipped: 'They couldn't possibly had been in the garden/shower/had some loud noise on when the bell was rung. That would mean it might be their fault and we couldn't have that could we.'

One Facebook user quipped: ‘They couldn’t possibly had been in the garden/shower/had some loud noise on when the bell was rung. That would mean it might be their fault and we couldn’t have that could we.’

A moderator on the group said: 'I've never understood why people think we would do that. I mean what would be the benefit?'

A moderator on the group said: ‘I’ve never understood why people think we would do that. I mean what would be the benefit?’

'Get yourself out of bed and answer the door man,' joked another user

‘Get yourself out of bed and answer the door man,’ joked another user

One commented: ‘They couldn’t possibly have been in the garden/shower/had some loud noise going on when the bell was rung. That would mean it might be their fault, and we couldn’t have that could we.’

Another remarked: ‘Would have more than likely given my tuppence worth, redelivering that. Such an unnecessarily snarky note to leave.’

A third added: ‘Some vile people about these days who have no idea about the pressure or work we go through.’

Over the last two years, the postman has openly written about his ‘naughty list’ repeatedly and even claimed he would stand in the ‘worst weather’ to happily write a missed delivery note for those on it.

Other Royal Mail carriers described rude experiences when delivering items to customers

Other Royal Mail carriers described rude experiences when delivering items to customers

Some members of the group were even more scathing. 'Why do these f****** people think we want to stand there for 5 minutes writing a card out,' said one.

Some members of the group were even more scathing. ‘Why do these f****** people think we want to stand there for 5 minutes writing a card out,’ said one.

Many delivery people were quick to comment on how leaving a missed delivery card is always a last resort for them – given ‘writing the bloody card is more work’.

One said: ‘Don’t know about anyone else but I love carrying parcels around with me all day making my bag heavy.’

Another commented: ‘Why do people never think that it’s actually much easier for us to get packets delivered and not have to take them back to the office.’

A third remarked: ‘Please and thank you cost nothing.’ 

Dave told the group he had not personally delivered the parcel on Saturday but it would have been a carrier acting on behalf of Royal Mail

Dave told the group he had not personally delivered the parcel on Saturday but it would have been a carrier acting on behalf of Royal Mail

A Royal Mail spokesperson said: ‘Every single item of mail is important to us. Our postmen and women work extremely hard to deliver to mail to customers across the country, six days a week, in all weathers.

‘Thankfully the vast majority of items are securely delivered to customers, but if we believe a customer is not at home, we will attempt to deliver the item to a neighbour and leave a card.

‘If we can’t deliver to them, we’ll leave a card and take the item back to the Customer Service Point where customers can either collect it or arrange a redelivery. We would advise anyone who has delivery concerns can contact the Royal Mail customer service team.’

Mail Online has contacted Royal Mail for further comment. 


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