Postman wins £4,000 for injury to feelings after panic attack over new route

A Royal Mail delivery driver has been awarded £4,000 for “injury to feelings” after he had a panic attack because he was relocated to a new route 10 miles away.

An employment tribunal was told that Paul Phillips suffers with anxiety and depression and felt “additional stress” at the prospect of having to spend more time commuting to and from work.

Originally based at Inverclyde, Phillips was ordered to move after an altercation in which he acted “aggressively” to another driver in February 2023.

Six months later, on the morning he was due to start working in Erskine — which is about 10 miles away — he told Iain Dunn, Royal Mail’s customer operations manager, that he was “not in a good place” mentally and