Home / Royal Mail / Q&A: Royal Mail’s Stephen Mitchell on online customer service (e-Consultancy)

Q&A: Royal Mail’s Stephen Mitchell on online customer service (e-Consultancy)

Royal Mail has recently introduced a new online customer service system, ‘Ask Sarah’ , which aims to give customers immediate answers to their queries online. We talked to Stephen Mitchell, Royal Mail’s Digital Operations Manager, about the introduction of the new customer service system and the impressive early results…

More: continued here

About admin

Check Also

Palletways Livingston has appointed Royal Mail veteran Mark Moynes to the position of sales manager.

Moynes has more than 30 years of experience in logistics and transport, progressing from trainee …

Leave a Reply

Your email address will not be published. Required fields are marked *