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Royal Mail has unveiled some changes which will take place next month, relating to how the firm delivery parcels.
As of May 2, parcels which are attempted to be delivered which are too big to fit in letterboxes or require signatures will be automatically left in a safe space or with a neighbour – with a ‘something for you’ card notifying residents where their mail is.
If no other options are available, the parcel will be redelivered automatically the next working day.
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Leeds Live reports that the change aims to save people time in the long run, as they will no longer have to visit their local collection point to pick up their post. Delivery can also be rearranged for a more convenient day, and this service will remain free of charge.
This can either be to the original home address of delivery, to a neighbour or safe space, or to a person’s local post office. However, the changes mean that it will no longer be possible to collect parcels on the same day after an initial failed attempt.
Instead, UK residents will have to wait until the next working day for an attempted redelivery – unfortunately excluding Sundays and bank holidays. If a second delivery is unsuccessful, another ‘something for you card’ will be left detailing further options.
With this, you’ll be able to organise yet another delivery, or you’ll be able to pick your parcel up from a local customer service point the next working day. If items remain undelivered and unclaimed, they will be stored for up to 18 days or 21 days where customs fees are due.
If still uncollected or redelivered by the allotted time, parcels will be returned to their senders.
What do you think of the new delivery service? Let us know in the comments below!
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