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Royal Mail is making a big change to its services, and it’s starting very soon. It’s great news for people who shop online. For the first time, Royal Mail customers will be able to use parcel lockers for the first time next month.
The first of these new lockers will be available in Coventry in April. After that, they will be put in places all over the country.
By the end of this year, we should see over 1,500 lockers, and there are plans for 3,000 across the UK. Martin Seidenberg, group chief executive of Royal Mail, said: “Our expansion into lockers with 24/7 access will give our customers an even greater choice of more than 21,000 locations to drop off parcels.”, reports Birmingham Live.
He also said: “We want to make it as convenient as possible for customers to send and return parcels, fitting it in around their daily routines with a range of options for different lifestyles.”
Martin added that Royal Mail is always trying to make things better for customers. This includes more ways to pay for postage online through their website and app, being able to drop off parcels any time at places like parcel postboxes, using Collect+ stores and Post Offices, and having parcels collected from home with Royal Mail Parcel Collect.
Geoffrey Godet, Chief Executive Officer at Quadient, shared his excitement: “We are honoured by Royal Mail’s trust in our solution, including our award winning drop box locker, and our business model. We take pride in seeing how quickly our open locker network has grown since we first announced it in the summer of 2022.”
He also said, “The strategic partnerships in place are a testament to the success of our agnostic approach, addressing the needs of UK carriers and consumers as we serve one of the largest e-commerce markets in the world.”
And added, “Now partnering with the market leader for parcel delivery, we are more confident than ever that customer adoption and usage of our lockers will continue to accelerate, as more locations are installed, and more services are enabled.”
Royal Mail is now the biggest name to join Quadient’s Open Locker Network, which already includes big companies like Evri, DHL, DPD, and UPS.
