The head of Royal Mail has been accused of misleading a committee of MPs investigating claims that digital devices carried by postal workers are used to track their performance.
In a report that raises the pressure on Simon Thompson, Royal Mail’s chief executive, the Commons business, energy and industrial strategy committee also concludes that the loss-making company “systemically failed to deliver” parts of its universal service obligation to deliver letters six days a week. MPs have asked Ofcom to investigate.
Darren Jones, the Labour chairman of the committee, said: “The failures in company policy which Mr Thompson has admitted to can only be due to either an unacceptable level of incompetence or an unacceptable level of cluelessness.” The findings were a result of two parliamentary
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