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This afternoon officials issued new list of delivery delays across 151 UK postcodes including in the North East due to staff shortages and other issues
The Royal Mail has released a major delivery alert covering 151 postcodes in today’s announcement. Residents are being cautioned about serious service disruptions which could mean correspondence and packages fail to reach their destinations before Christmas.
Royal Mail revealed that certain local depots are encountering challenges stemming from “issues including high levels of sick absence, resourcing, or other local factors”. The postal service acknowledged its commitment to maintaining six-day-a-week deliveries, though admitted that across numerous problem areas, this standard will “temporarily not be possible”.
The organisation warned that households within these affected zones may face postponements to mail and parcels throughout one of the year’s most demanding periods. The firm indicated that delivery routes will be rotated to “minimise delay”, whilst extra assistance has been deployed to help the most severely affected branches cope with escalating festive volumes.
An extensive directory published on the Royal Mail platform today identifies scores of troubled postcodes, spanning the entirety of the UK, from Aberdare in Scotland and Derry in Northern Ireland to Plymouth along England’s southern shoreline.
Royal Mail expressed regret for the disruption, declaring: “We’re sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted.”, reports the Mirror.
This alert comes after a challenging period for the postal operation as it grapples with ongoing difficulties. Royal Mail has been hit with a substantial penalty for missing delivery standards.
Last month, Ofcom handed down a £21 million fine to the postal operator for underperforming against its delivery objectives during the financial year.
The postal giant managed to achieve just 77 per cent of first-class mail and 92.5 per cent of second-class mail delivered punctually in the 2024/25 financial year. These results fell well below the required benchmarks of 93% and 98.5% respectively.
The communications regulator has issued a stark warning that Royal Mail must swiftly produce a convincing recovery strategy or risk facing additional penalties.
This represents the third instance in recent times that Royal Mail has breached its statutory duties. The organisation previously received fines of £5.6 million in November 2023 and £10.5 million in December 2024.
Ian Strawhorne, director of enforcement at Ofcom, declared: “Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp. These persistent failures are unacceptable, and customers expect and deserve better.”
Ofcom clarified that the penalty reflected the “harm suffered by customers” as a result of Royal Mail’s inadequate performance.
This sanction comes as Royal Mail pursues an ambitious strategy to transform its operations and launch thousands of outlets nationwide for the first time. Around 8,000 Collect+ convenience retailers are planned to be rebranded as Royal Mail outlets.
Check to see if your area is affected
- Aboyne SUDO (AB34)
- Airdrie DO (ML6)
- Altens DO (AB10, AB11, AB12 and AB35)
- Ashington DO (NE22, NE62, NE63 and NE64)
- Ashton Under Lyne DO (OL5, OL6 and OL7)
- Barry DO (CF62 and CF63)
- Batley DO (WF5, WF15, WF16 and WF17)
- Belfast West DO (BT10, BT11, BT12 and BT17)
- Bingham DO (NG12 and NG13)
- Bristol East DO (BS5)
- Brixton DO (SW2)
- Calderway DO (WF12, WF13 and WF14)
- Callington DO (PL17 and PL18)
- Canvey Island DO (SS8)
- Clevedon DO (BS21 and BS49)
- Congleton DO (CW4 and CW12)
- Dundee East DO (DD4, DD5 and DD7)
- Dunstable DO (LU5 and LU6)
- Dursley DO (GL11, GL12 and GL13)
- Dyce DO (AB21)
- Eastwood DO (NG16)
- Egremont DO (CA21, CA22, CA23, CA24, CA25 and CA27)
- Erskine DO (PA7 and PA8)
- Glasgow G52 DO (G52 and G53)
- Glenrothes DO (KY6 and KY7)
- Gloucester North DO (GL3 and GL4)
- Inverclyde DO (PA14, PA15, PA16, PA17, PA18 and PA19)
- Inverurie DO (AB51 and AB52)
- Johnstone DO (PA5, PA6, PA9, PA10 and PA12)
- Kettering DO (NN14, NN15 and NN16)
- Kidsgrove DO (ST7)
- Kingswood DO (BS15 and BS30)
- Letchworth DO (SG6, SG7, SG15 and SG16)
- Lichfield DO (WS7, WS13 and WS14)
- Lisburn DO (BT26, BT27 and BT28)
- Londonderry DO (BT47 and BT48)
- Medway Valley DO (ME6, ME18, ME19 and ME20)
- North Tyneside DO (NE25, NE26, NE27, NE28, NE29 and NE30)
- Northfield DO (B31)
- Northwich DO (CW8 and CW9)
- Nottingham South DO (NG2 and NG12)
- Paisley DO (PA1, PA2 and PA3)
- Plymouth North DO (PL2 and PL3)
- Plympton DO (PL7)
- Pontefract DO (WF7, WF8, WF9 and WF11)
- Prescot DO (L34 and L35)
- Renfrew DO (PA4)
- Seaham DO (SR7)
- Sleaford DO (NG34)
- St Helens DO (WA9, WA10 and WA11)
- Stalybridge SUDO (SK15)
- Thornbury DO (BS35)
- Tipton DO (DY4)
- Uddingston DO (G71)
- Warrington DO (WA1, WA2, WA4, WA5 and WA55)
- Wellington DO (TA21)
- Westhill DO (AB13, AB14 and AB32)
- Whitehaven DO (CA18, CA19, CA20, CA26 and CA28)
- Whitwood DO (WF6 and WF10)
- Wigan DO (WN1, WN2, WN3, WN4, WN5 and WN6)
The last posting dates are:
Last Royal Mail 2nd Class: Wednesday December 17
Last Parcelforce express48 date: Friday December 19
Last Royal Mail Tracked 48 date: Friday December 19
Last Evri Standard date: Friday December 19
Last Royal Mail 1st Class date: Saturday December 20
Last DPD 2Day date: Saturday December 20
Last Parcelforce express24 date: Monday December 22
Last Royal Mail Tracked 24 date: Monday December 22
Last Evri Next Day date: Monday December 22
Last DPD Next Day date: Monday December 22 (some postcode exceptions)
Royal Mail’s Special Delivery Guaranteed: Tuesday December 23
DPD Gold: Tuesday December 23
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