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The company recently issued a warning that there would be service delays in over 100 postcodes across the country, due to adverse weather and increased sickness absences.
Both the OX3 and OX4 postcodes in Oxford have been affected, as well as OX33, OX44 and OX49 which covers Horspath, Wheatley, Chalgrove, and Watlington.
Anneliese Dodds, MP for Oxford East, said: “I have repeatedly raised problems with deliveries in Oxford with Royal Mail, have made a number of visits to local sorting offices and have discussed these problems with the responsible government minister.
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“The Oxford experience shows that Royal Mail nationally really needs to listen to what posties are saying on the ground.
“It is disappointing that we seem to be experiencing some deterioration in the service locally again.
“I’ll keep pushing for improvements so that local people can get the postal services they deserve.”
A spokesman for Royal Mail said that “adverse weather, including storms Goretti, Ingrid and Chandra in January, alongside higher-than-usual sick absence, has caused some short-term disruption to certain routes”.
“We want to reassure customers that the vast majority of mail is delivered as planned and understand how frustrating it is when post does not arrive as expected.”
A group of MPs within the Business and Trade Committee have written to Royal Mail raising concerns about the “chaos” in postal services since Christmas.
The letter, addressed to Royal Mail’s interim chief executive Alistair Cochrane and sent on Monday raised “significant concerns about the quality of the postal service being provided by Royal Mail”.
It adds: “This chaos has continued into mid-February, well beyond the predictable pressures of the Christmas period.”
The company has been given two weeks to respond to allegations that it has been prioritising parcel deliveries over letters in some depots, even if they are first class, and that these letters are being left in delivery offices for weeks.
A spokesman for Royal Mail commented: “We have received the committee’s letter and will be replying in detail.
“We understand how frustrating it is when post does not arrive as expected and we want to reassure customers that the vast majority of mail is delivered as planned.
“Issues such as adverse weather and sickness absence have caused some short-term disruption to certain routes.”
It added that where delays do affect a route, it will move to bring in extra support to “restore deliveries as quickly as possible”.
