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The postal service has faced criticism over its delivery targets as it increases the price of stamps.
More postcodes across England, Wales, Scotland and Northern Ireland have been hit by Royal Mail delays. The postal service has issued an update on its service as it revealed some areas won’t receive their mail on time.
Royal Mail has faced criticism over its delivery delays, and was handed a £21million fine last October for missing first and second class delivery targets in its last financial year. Just 77% of first class mail and 92.5% of second class were delivered on time in its 2024-25 financial year – short of its respective 93% and 98.5% targets.
The delivery firm said: “We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors.
“In those cases, we will rotate deliveries to minimise the delay to individual customers.
“We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive. We’re sorry for any inconvenience and thank you for your understanding.”
Over the last 24 hours, Royal Mail’s air and road network operated to schedule. However, some mail from Plymouth Mail Centre posted in the PL postcode area yesterday was for delivery today in other parts of the UK.
As of Tuesday, March 17, there’s delays across 32 Royal Mail delivery offices. These are right across the UK, including in Colwyn Bay, Leicester, Oxford, Rathlin Island and Erskine.
It has had a knock-on effect on 88 postcode areas.
The on-going delays come as Royal Mail is increasing the price of stamps next month. It will increase the price of First Class stamps to £1.80 and Second Class stamps to 91p, from April 6.
The cost of a First Class stamp in 2020 was 76p. Next month, customers will have to pay £1.80 (up 10p), which is a 137% increase compared to six years ago. Since 2020, the cost of a First Class stamp has risen eight times, Citizens Advice has said.
Richard Travers, managing director of letters at Royal Mail said: “We always consider price changes very carefully, balancing affordability with the rising cost of delivering mail.
“On average, UK adults now spend just £6.50 each year on stamps and there are 70% fewer letters sent than 20 years ago.
“In the meantime, the number of addresses we deliver to has increased by four million to 32 million addresses across the UK.”
Royal Mail delivery delays today
- Aberlour SUDO (AB38)
- Bicester DO (OX25-OX27)
- Carterton DO (OX18)
- Castle Bromwich DO (B35, B36, B37, B40)
- Coalville DO (LE6, LE67)
- Colwyn Bay DO (LL28, LL29)
- Daventry DO (NN11)
- Deeside DO (CH5)
- Diss DO (IP21, IP22, IP23, IP98)
- Erskine DO (PA7, PA8)
- Formby DO (L37, L38)
- Heswall DO (CH31, CH60, CH61)
- Inverclyde DO (PA14-PA19) 6
- Leicester North DO (LE4, LE7, LE41)
- Lichfield DO (WS7, WS13, WS14)
- Lydney DO (GL15)
- Oxford DO (OX1, OX2)
- Oxford East DO (OX3, OX4, OX33, OX44, OX49)
- New Ferry DO (CH32, CH62, CH63)
- Nuneaton DO (CV10, CV11, CV13)
- Patchway DO (BS32, BS34, BS35)
- Pontefract DO (WF7-WF9, WF11)
- Pontyclun DO (CF72)
- Rathlin Island SPDO (BT54)
- Shepshed DO (LE12)
- Shrewsbury DO (SY1, SY2, SY3, SY4, SY5)
- Sleaford DO (NG34)
- Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
- Tweedale DO (TF3, TF4, TF7, TF8, TF12)
- Upton DO (CH30, CH49)
- Whitechapel DO (E1,E1W,E98)
- Winsford DO (CW7, CW10)
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