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THE postal service across Warrington has exceeded its delivery target for first class letters and parcels.
Royal Mail delivered 93.5 per cent of mail the next working day in Warrington for the first three quarters of 2019-20.
Royal Mail has a regulatory target of 93 per cent.
Across the whole of the UK, 92.9 per cent of first class mail was delivered the next working day.
This is within the 93 per cent target range when allowing for the margin of error in sampling.
The results were published yesterday, Monday in the latest Royal Mail Quality of Service report.
Corey Kitchen, service delivery leader, Royal Mail said: “We are delighted with our first class performance in this area.
“We take our Quality of Service requirements extremely seriously and our postmen and postwomen work hard to deliver high standards of service to all our customers across the UK.”
The company has one of the highest Quality of Service specifications of any major European country.
Royal Mail’s Quality of Service is measured by Kantar, an independent market research company.
The latest independent report on performance can be found at www.royalmailgroup.com/customers/quality-service/quality-service-reports
